Refund policy

If you are not satisfied with your purchase, you may request a return or exchange within 7 days, provided the item is unused and in its original packaging.

Please note:

• Used or opened products cannot be returned or exchanged due to hygiene reasons
• Sale items are non-returnable unless defective, damaged, or incorrect
• Return shipping costs are the responsibility of the customer and are non-refundable
• Any applicable shipping or COD charges will be deducted from the refund amount

To initiate a return, please contact us at support@puritualofficial.com.